Terms & Conditions
Last Updated: January 5, 2026
These Terms & Conditions apply between:
Metropole Co-Working AB, org. no. 559331-2134 (“Metropole”)
and
The purchasing company or individual stated in the proposal, invoice, or agreement (“Customer”).
Each may be referred to individually as a “Party” and collectively as the “Parties”.
This Policy applies when we act as a data controller for your personal data. It does not apply to personal data processed on behalf of our service providers as processors — in such cases, separate agreements require those providers to comply with data protection laws.
The scope of services (“Scope”) is limited to what is explicitly described in the agreed proposal, invoice, or written agreement.
Any work, features, integrations, revisions, or services not explicitly included in the Scope are considered out of scope and require written approval and may result in additional costs.
Verbal discussions or assumptions are not considered part of the Scope unless confirmed in writing.
All prices are stated from and inkl. moms (VAT) unless otherwise specified.
(Examples: Web Design, Branding & Strategy, Marketing packages, CRM Implementation, Workflow Mapping)
Unless otherwise agreed in writing and explicitly stated in a contract that overrules this clause, payment is structured as follows:
- 50% of the total project cost is invoiced upon project start, with 30 days payment terms
- The remaining 50% of the total project cost is invoiced upon project completion, with 30 days payment terms
Metropole reserves the right to pause work if payments are overdue.
(Examples: Maintenance & Support, additional automations, extra integrations, ad-hoc requests)
- Hourly services are invoiced monthly in arrears, unless otherwise agreed
- Hourly rates are stated in the proposal or price list
- Time is tracked per commenced hour unless otherwise agreed
If payment is not received by the due date:
- A payment reminder may be issued
- Statutory interest and reminder fees may be applied in accordance with applicable law
- Ongoing work may be paused until payment is received
If payment remains outstanding for more than 30 days past due, Metropole reserves the right to:
- Suspend all services and access
- Terminate the agreement with immediate effect
- Pursue legal collection measures
Requests outside the agreed Scope — including but not limited to:
- Additional integrations or systems
- Additional funnels, workflows, or pipelines
- New functionality or changes in direction
…must be approved in writing before work begins and may result in additional pricing based on time and complexity.
We do not send marketing emails without express consent.
Any timelines provided are estimates and depend on:
- Timely feedback and approvals from the Customer
- Access to required systems and materials
- Third-party dependencies
Delays caused by the Customer may extend delivery timelines accordingly.
Upon full payment:
- The Customer is granted the right to use the final deliverables for their intended purpose
- Metropole retains the right to showcase the work for portfolio, marketing, and case studies unless otherwise agreed
Drafts, unused concepts, and working files remain the property of Metropole unless explicitly transferred.
Where services involve third-party platforms (e.g. CMS, CRM, advertising platforms, automation tools):
- Metropole is not responsible for changes, downtime, pricing, or limitations imposed by third parties
- Subscription or license costs are not included unless explicitly stated
- The Customer is responsible for compliance with third-party terms
For marketing-related services:
- No guarantees are made regarding traffic, rankings, conversions, or revenue
- Results depend on factors outside Metropole’s control (market conditions, competition, budgets, algorithms)
Services are delivered on a best-practice and execution basis, not outcome guarantees.
Metropole’s liability is limited to the total amount invoiced for the specific service giving rise to the claim.
Metropole shall not be liable for indirect or consequential damages, loss of revenue, loss of data, or business interruption.
These Terms & Conditions are governed by and interpreted in accordance with Swedish law, unless otherwise agreed in writing.
Upon signing of a contract, acceptance of a proposal, or commencement of a project, a mutual Non-Disclosure Agreement (NDA) automatically applies between Metropole and the Customer.
This NDA applies without the need for a separate signed document, unless otherwise requested.
“Confidential Information” means any non-public information disclosed by one Party to the other within the scope of the collaboration, whether orally, in writing, or digitally, including but not limited to:
- Access to internal systems and tools
- Business, financial, or technical information
- Leads, customer data, and contact information
- Documentation, designs, content, strategies, and workflows
- Login credentials and internal communication
Information that is publicly available without breach of this agreement is not considered Confidential Information.
Each Party agrees to:
- Use Confidential Information solely for the purpose of fulfilling the agreed services
- Not disclose Confidential Information to any third party without prior written consent
- Take reasonable measures to protect Confidential Information from unauthorized access
These obligations apply to employees, subcontractors, and partners engaged by either Party.
The confidentiality obligations apply during and after the collaboration and remain in force indefinitely.
Upon completion or termination of the collaboration, or upon written request, each Party shall:
- Return or permanently delete all Confidential Information
- Revoke access to systems and tools where applicable
In the event of a breach:
- The breaching Party may receive a written warning
- Repeated or material breaches may result in immediate termination of the agreement
- The non-breaching Party reserves the right to pursue legal action and claim damages where applicable
Neither Party shall be liable for delays or failure to perform obligations due to circumstances beyond reasonable control (force majeure).