Privacy Policy
1. Who We Are
Legal Entity: Och Metropole Co-Working AB Organization Number: 559331-2134 Registered Address: Kivra: 559331-2134, 106 31 Stockholm, Sweden Privacy Contact Email: artem@metropole.se
2. What Personal Data We Collect
We collect personal information directly from you when you interact with our website or services. This includes:
Contact details: name, company name, email address, phone number (as submitted via forms powered by Leadoo)
Access data: member names linked to individual door entry/access systems
Technical information: such as IP address, browser type, operating system (collected by Leadoo’s tracking technologies, see Leadoo’s Privacy Policy)
We do not collect sensitive personal data unless explicitly provided.
3. How We Use Your Information
We use your data to:
- Respond to inquiries and manage leads
- Provide access to our facilities via access control systems
- Communicate with members regarding their membership or services
- Ensure a secure environment at our physical locations
- Improve the functionality and experience of our website
We do not currently send marketing emails.
4. Legal Basis for Processing
Metropole processes your personal data under the following legal grounds:
Consent: When you submit your information via forms or access our services.
Contract: When we need to fulfill obligations related to your membership or access to our facilities.
5. Third Parties and Data Processors
We only share personal data with trusted third parties necessary to provide our services:
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6. Cookies and Tracking Technologies
Our website uses cookies for functionality and performance, provided via:
Leadoo’s tracking script
Elementor (WordPress builder)
7. Data Retention
We retain personal data for a maximum of 12 months, after which it is securely deleted unless:
- Required by law (e.g. for accounting purposes)
- There is an active contractual relationship
Inactive access credentials and accounts are also deleted after one year.
8. Data Security
Your personal data is stored and protected using best industry practices. As data is stored primarily by Leadoo, you can review their security protocols here:
- Leadoo Data Protection & GDPR (https://leadoo.com/data-protection-and-gdpr/)
- Leadoo Privacy Policy (https://leadoo.com/privacy-policy/)
Additional security measures include:
- Encrypted website access (HTTPS)
- Secure login and access control systems
- Password-protected internal tools
9. Your Rights
You have the following rights under the GDPR:
- Right to access – Know what data we hold about you
- Right to rectification – Correct inaccuracies in your data
- Right to erasure – Request deletion of your data
- Right to restrict processing – Limit how we use your data
- Right to object – Particularly if data is processed based on legitimate interest
- Right to data portability – Request transfer of your data to another provider
To exercise these rights, email artem@metropole.se. Please include relevant details to verify your identity.
10. Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. You should consult their privacy policies when visiting those sites.
11. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business. When we do, we will update the “last updated” date above. Significant changes will be announced via email where applicable.
12. Complaints
If you have concerns about how we process your personal data, you can contact us at artem@metropole.se.
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY):
Website: www.imy.se